Wednesday, September 03, 2014
Customer Service

Support

Technical Support:

If you have technical support questions about our online courses, Student Services Associates are available to assist you during these times:
•    Monday-Friday, 9:00am - 7:00pm ET
•    Saturday, 10:00am - 3:00pm ET
•    Closed Sunday and major holidays
You may contact a Student Services Associate in several ways:
•    Toll-Free: 1-866-455-3278 or
•    Via e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Course Content and Completion Support:

For questions regarding course content or CE credit, DeNovo Learning staff is available to assist you during these times;
•    Monday through Friday, 9:00-4:00pm ET
•    Closed weekends and major holidays
•    You may contact a Student Services Associate in several ways:
•    By phone:  (888) 415-6944
•    E-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it
We have an instructor available at any time to answer any course content questions you might have! e-mail your question to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . You will receive an answer back within 48 hours - during normal business hours.

 

School Policies

How long will I have access to my courses?

Courses must be taken within 6 months of registration date. After 6 months, courses will automatically expire and will not be accessible.

How do I receive my course completion certificate and how do my hours get submitted for credit?

After satisfactorily completing your online course, you are given the opportunity to print your course completion certificate directly from your own printer.

What is the refund policy?

Refunds are available up to 30 calendar days after the date of enrollment. To request a refund, contact Technical Support at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 1-866-455-3278.

Monday through Friday 9:00am - 7:00pm
Saturday 10:00am - 3:00pm
Closed Sundays and major holidays

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Features

Main Features

1Approved: Our courses are certified and approved by the appropriate state regulatory agency.

2Engaging: Easy to take, interactive and enjoyable....you will learn something too!

3Convenient: Courses are available 24x7x365 and you can pick up where you left off.

100% Guaranteed

If you are not happy with any of our courses... for any reason... we will make it right.

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Customer Testimonials

"It was my first online course and it was very well done"


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